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Dear Client,
To help contribute to a special day or stay at Lakeside beauty, Dartmouth we have put together some useful tips and frequently asked questions ~ Please don't hesitate to get in touch if there is anything else you would like to know. 
 
 
FAQ'S
Do i get free use of the leisure facilities each time i book any treatment? - YES, EVEN AN EYE BROW SHAPE!
 
Can 2 people have treatments at the same time? YES, WE HAVE 2 PRIVATE TREATMENT ROOMS OR YOU ARE WELCOME TO SIT IN TOGETHER IF YOU HAVE BOOKED A LESS PRIVATE TREATMENT.
 
Do you supply towels? - TOWELS ARE SUPPLIED BY THE LEISURE CLUB FOR ALL MEMBERS, HOTEL GUESTS & DURING TREATMENT TIME, WE PREFER YOU TO BRING YOUR OWN SWIMMING/GYM TOWELS IF YOU ARE NON MEMBERS.
 
Can i have a treatment if i am pregnant/breast feeding? YES, PLEASE ADVISE YOUR THERAPIST WHEN MAKING YOUR BOOKING, IT IS NOT RECOMMENDED TO HAVE MASSAGE TREATMENTS IF YOU ARE SUFFERING WITH HIGH BLOOD PRESSURE OR DIABETES DURING YOUR PREGNANCY. MOST TREATMENTS ARE FINE, WE AVOID USING AROMATHERAPY AND USE SPECIFIC PRODUCTS 100% SUITABLE FOR PREGNANCY & BREAST FEEDING WILL BE USED, OUR THERAPISTS ARE ALL TRAINED IN PREGNANCY MASSAGE.
 
Do you treat men? ABSOLUTELY! MEN ARE WELCOME TO ENJOY ANY TREATMENTS THAT WE OFFER ALTHOUGH WE DO HAVE SPECIFIC MENS TREATMENTS THAT WE RECOMMEND USING PRODUCTS DESIGNED FOR MEN.
 
Do i need to undress completely for treatments? NO, IF YOU CHOOSE A FULL BODY MASSAGE YOUR THERAPIST WILL INSTRUCT YOU TO REMOVE CLOTHING DOWN TO BOTTOM UNDER WEAR, YOU WILL BE LEFT IN PRIVATE TO GET YOUR SELF READY AND WILL BE COVERED IN TOWELS FOR YOUR COMFORT, SOME TREATMENTS INCLUDE THE TUMMY & BUST AREA, YOU WILL BE ASKED BY YOUR THERAPIST IF YOU WOULD LIKE THIS INCLUDED.
 
Will i get spotty after a facial? I COULD NOT SAY NEVER, BUT IT IS QUITE UNUSUAL. THE PRODUCTS THAT ARE USED ARE OF HIGH QUALITY AND WILL BE PRESCRIBED FOR YOUR SKIN TYPE DURING A BRIEF CONSULTATION AT THE BEGINNING OF YOUR TREATMENT, YOUR SKIN WILL FEEL SMOOTH & REJUVENATED.
 
Which products do you use? OUR MAIN FACE AND BODY RANGE ARE MARINE BASED PRODUCTS BY PHYTOMER, WE ALSO USE GEARARD'S BODY TREATMENTS, JESSICA & CREATIVE NAILS & ST TROPEZ TANNING.
 
What if i don't want a certain part of a treatment? THIS IS NO PROBLEM, WE CAN ADAPT TREATMENTS TO SUIT YOUR NEEDS eg:- IF YOU WOULD RATHER NOT HAVE A HEAD MASSAGE DURING A FACIAL YOU MAY PREFER A HAND OF FOOT MASSAGE? FEEL FREE TO DISCUSS IT WITH YOUR THERAPIST.
 
Can i choose my therapist? THIS IS NO PROBLEM AT ALL, WHEN BOOKING JUST ASK FOR WHO YOU WOULD PREFER.
 
Can i pay for treatments over the phone? YES, WE CAN TAKE CARDS OR YOU COULD EVEN POST A CHEQUE.
 
Can i have a manicure if i have short nails? YES, MANICURES ARE A PERFECT OPTION FOR GETTING YOUR NAILS IN TO GREAT SHAPE.
 
Do you treat under 16's? IT IS PERFECTLY FINE FOR UNDER 16'S TO COME IN AND HAVE TREATMENTS. WE HAVE A SPECIFIC PACKAGE DESIGNED FOR 11-16 YEAR OLDS. ALTHOUGH TREATMENTS MUST BE BOOKED BY A PARENT/GAURDIAN AND PARENT/GUARDIANS ARE EXPECTED TO BE ON THE PREMISES DURING TREATMENT TIME.
 
Can i book a treatment before 9am or after 5pm? THIS IS NO PROBLEM, IF YOU COULD EMAIL lakesidebeauty@hotmail.co.uk OR CALL AND ASK FOR LOUISE WE WILL ARRANGE A TIME TO SUIT YOU.WE ARE OPEN UNTIL 8PM EVERY TUESDAY & FRIDAY.
 
How long do i need to leave a St trope tan before i shower? PLEASE LEAVE THE TAN ON FOR 4 HOURS BEFORE USING ANY PRODUCT ON YOUR SKIN OR LETTING YOUR SKIN GET WET. YOU WILL BE ADVISED BY YOUR THERAPIST DURING TREATMENT.
 
Is a body scrub included in the tan? YES, A FULL BODY SCRUB IS INCLUDED IN THE PRICE.
 
How long will my tan last? IT DOES VARY FROM PERSON TO PERSON BUT IT WILL LAST UP TO 2 WEEKS.
 
Do you offer bridal make up? YES, LOUISE IS A FULLY QUALIFIED MAKE UP ARTIST SPECIALISING IN BRIDAL MAKE UP, YOU TREATMENT WILL INCLUDE A TRIAL AND MAKE UP ON THE DAY AT A VENUE OF YOUR CHOICE. PLEASE EMAIL OR CALL LOUISE TO DISCUSS.
 
t & c's
*Please book in advance to avoid disappointment.
 
*Some treatments are not advised with certain medical conditions & pregnancy, Please notify us in advance if you are under medical supervision.
 
You will still be charged for your treatment even if we are not able to do it due to medical circumstances.
 
*To avoid a 50% charge, please give 24 hours notice before cancelling your appointment
 
*Group bookings require a 50% deposit or £50 deposit if treatment choice is unconfirmed on day of booking.
 
*Treatment prices & site detailes are subject to change with out notice at any time.
 
Spa Etiquette
 
Appropriate swim wear must be worn in the pool area at all times.
Please shower before using & in between use of the spa facilities, especially after massage.
 
Children are excluded from using all pool facilities and must exit the leisure suite between the hours of 8am-10am & 6pm-8pm.
 
Due to health, safety & cleanliness food & drinks from the bar & bistro are not permitted for consumption in the leisure suite although we do have a limited range of nibbles and drinks to purchase.
 
We kindly ask that you arrive for your treatment slightly earlier than your booked time to avoid a rushed start. If for some reason you are running late a courtesy call would be much appreciated, this way we can do prepare ahead and do our best to give you the full treatment time booked. In some circumstances your treatment time may need to be cut short to accommodate for the next guest.
 
Bottom half underwear or swim wear is required to be worn for every treatment. In some circumstances you will be required to wear salon disposable underwear for your own comfort. In the case that underwear is not worn your treatment may be refused.
 
Our friendly team will do everything they can to make your visit as comfortable & enjoyable as possible, If there is anything you need just ask. Please treat all the staff with respect, bad language & aggressive manor isms will not be tolerated.
 
Our beauty therapy team members are all female with a very high level of professionalism. in the event that suggestive behaviour makes a therapist feel uncomfortable treatments will be terminated immediately.